Privacy Policy - Shree Radhe

Introduction

Welcome to Shree Radhe. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect your information when you use our fantasy cricket platform. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect several types of information to provide and improve our services:

Personal Information

Name and contact details (phone number, email address)
Date of birth and age verification information
Payment and transaction information
Government-issued ID for verification (when required)
Profile information and preferences

Usage Information

Contest participation history and team selections
Gaming patterns and preferences
Device information (IP address, browser type, operating system)
Log data and analytics information
Cookies and similar tracking technologies

How We Use Your Information

We use the collected information for various purposes:

To provide, maintain, and improve our fantasy cricket services
To process transactions and send transaction notifications
To verify user identity and prevent fraudulent activities
To communicate with you about contests, promotions, and updates
To personalize your experience and provide tailored content
To comply with legal obligations and regulatory requirements
To resolve disputes and enforce our terms and conditions
To conduct research and analytics to improve our platform
To send marketing communications (with your consent)

Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers: With third-party vendors who assist in operating our platform
Payment Processors: To process financial transactions securely
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with mergers, acquisitions, or asset sales
With Your Consent: When you explicitly authorize information sharing

We do not sell your personal information to third parties for their marketing purposes.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and store certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Types of cookies we use:

Session Cookies: To operate our service
Preference Cookies: To remember your preferences and settings
Security Cookies: For security purposes
Analytics Cookies: To understand how users interact with our platform

Data Security

The security of your data is important to us. We implement appropriate technical and organizational measures to protect your personal information, including:

Encryption of sensitive data during transmission (SSL/TLS)
Secure storage of personal and financial information
Regular security assessments and updates
Access controls and authentication mechanisms
Employee training on data protection practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it. Factors we consider in determining retention periods include:

Legal and regulatory requirements
Potential legal claims or disputes
Our legitimate business interests
Your account activity and preferences

Your Rights and Choices

You have certain rights regarding your personal information:

Access: Request access to your personal data
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your personal data (subject to legal obligations)
Portability: Request transfer of your data to another service
Objection: Object to processing of your personal data
Withdraw Consent: Withdraw consent for marketing communications
Restrict Processing: Request restriction of data processing

To exercise these rights, please contact us through our WhatsApp support channel.

Children's Privacy

Our service is strictly restricted to individuals who are 18 years of age or older. We do not knowingly collect personal information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us immediately. If we become aware that we have collected personal data from anyone under 18 without verification of parental consent, we will take steps to remove that information from our servers.

Third-Party Links

Our platform may contain links to third-party websites, including responsible gaming resources like BeGambleAware.org and GamCare.org.uk. These third-party sites have their own privacy policies, and we have no responsibility or liability for their content or activities. We encourage you to review their privacy policies before providing any personal information.

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our service, you consent to the transfer of your information to our facilities and to the third parties with whom we share it as described in this privacy policy.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page. Your continued use of the service after any modifications indicates your acceptance of the updated privacy policy.

Legal Basis for Processing (GDPR)

If you are from the European Economic Area (EEA), our legal basis for collecting and using personal information depends on the context:

We need to perform a contract with you
You have given us permission to do so
Processing is in our legitimate interests
We need to comply with the law

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

WhatsApp Support

We will respond to your request within a reasonable timeframe, typically within 30 days.